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Business Performance Labs

Knowledge Base

Operating intelligence, for decision-makers.

The books that shaped our practice, and the latest thinking from publications we follow on operational excellence.

From the Field

The latest from the field.

Current writing from publications we follow on strategy, transformation and operational excellence.

Harvard Business Review

Management thinking on strategy, leadership and operations.

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  1. Building a Winning OrganizationAn HBR Executive Live conversation with David M. Rubenstein.(opens on Harvard Business Review in a new tab)
  2. Empower Your Most Curious Employees to Drive Your Digital TransformationThe employees most eager to experiment with AI and other emerging technologies can accelerate your company’s digital transformation—if you know how to harness them.(opens on Harvard Business Review in a new tab)
  3. Your Company’s Fraud Defenses Aren’t Ready for AI ThreatsCriminals are using the technology to exploit gaps between functions. Three questions can help leaders close them.(opens on Harvard Business Review in a new tab)
  4. Why Managers Misread RankingsThe length of the list can distort the information it’s meant to convey.(opens on Harvard Business Review in a new tab)

Mark Graban's Lean Blog

Lean management, continuous improvement and the Lean Blog podcasts.

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  1. The Danaher Business System Page Talks About Speed. Where Did Safety and Quality Go?Danaher has been one of the most cited Lean success stories in the United States for decades. The story usually starts at Jacobs Manufacturing (Jake Brake) in Connecticut…(opens on Mark Graban's Lean Blog in a new tab)
  2. When “I Have a Pulse” Gets Dismissed: A Toddler Found Alive in a Hospital MorgueOn Super Bowl Sunday in February, an 18-month-old boy was pulled from his family's pool in Gilbert, Arizona, and rushed to Mercy Gilbert Medical Center. He was pronounced…(opens on Mark Graban's Lean Blog in a new tab)
  3. Ryan McCormack’s Operational Excellence Mixtape: October 23, 2026Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email…(opens on Mark Graban's Lean Blog in a new tab)
  4. Signals & Levers: Elisabeth Hendrickson and Joel Tosi on Change Theater, Open Loops, and Systems Thinking for Software TeamsScroll down for how to subscribe, transcript, and more My guests for Episode #550 of the Lean Blog Interviews Podcast are Elisabeth Hendrickson and Joel Tosi, co-authors…(opens on Mark Graban's Lean Blog in a new tab)

Process Street

Process documentation, checklists and workflow design.

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  1. How My Dog Taught Me to Improve My Workflows and Make More SalesA dog-training lesson reveals how consistent execution makes workflows measurable, easier to improve, and more useful in sales qualification. The post How My Dog Taught…(opens on Process Street in a new tab)
  2. Flexible Work Models And How To Make Them WorkCompare four flexible work models, understand their tradeoffs, and use a practical framework to implement flexible work with clear ownership and controls. The post…(opens on Process Street in a new tab)
  3. How Process Street Facilitates Teaming and Retains Company KnowledgeLearn what teaming means, how it differs from traditional teamwork, and how documented processes preserve company knowledge as people and roles change. The post How…(opens on Process Street in a new tab)
  4. Cut Costs With This Free Strategic Planning TemplateUse this free strategic planning template to define direction, set objectives, assign owners and KPIs, and review execution in a repeatable workflow. The post Cut Costs…(opens on Process Street in a new tab)

BTOES Insights

Business transformation and operational excellence practice.

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  1. Unleashing the Power of Thought Leaders in Cultural TransformationDiscover the transformative power of thought leaders in driving cultural change and gain insights from industry experts at BTOES.com.(opens on BTOES Insights in a new tab)
  2. Unlocking Cultural Transformation: 5 Ways to Boost Organizational ChangeDiscover the key strategies to unlock cultural transformation and accelerate organizational change. This blog post provides valuable insights and practical tips to boost…(opens on BTOES Insights in a new tab)
  3. Breaking Barriers: Achieving Effective Cultural TransformationDiscover the key strategies to overcome cultural barriers and achieve effective cultural transformation in your organization.(opens on BTOES Insights in a new tab)
  4. Unlocking Success: The Importance of Cultural TransformationDiscover the power of cultural transformation and how it can lead to success in various aspects of life.(opens on BTOES Insights in a new tab)

Headlines are drawn from each publisher's public feed and refreshed hourly. Articles open on the publisher's site; they are not affiliated with Business Performance Labs.

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