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Capabilities

Process engineering, measured where it matters.

Six capabilities, one method. Each engagement moves through gated DMAIC phases with a quantified target agreed before work begins — and verified results before it ends.

Capabilities
06
Method gates
05
Diagnostic
4–6 wks
Sustainment audit
90 days

Core Pillars

Where the value is created.

We measure variation before we touch it. Every intervention is tied to a baseline, a control limit, and a defect definition agreed with your operators, so improvement is proven in the data rather than asserted in a slide.

Instruments

  • DMAIC
  • SPC
  • MSA / Gage R&R
  • DOE

Industries Served

Where our stewardship is entrusted.

I

Advanced & Precision Manufacturing

Aerospace, Defense, & Industrial

Using software provided by Optegrity (opens in a new tab) to drive operational excellence, we optimize Overall Equipment Effectiveness (OEE) and shop-floor throughput while eliminating operational bottlenecks. By tightening dimensional tolerances and enforcing strict Zero-Defect standards, we ensure mission-critical components hit milestone delivery schedules with regulatory compliance.

II

Healthcare & Clinical Operations

We streamline clinical pathways, reduce patient wait times, and eliminate administrative friction across EHR workflows. By optimizing bed turnover rates, staff utilization, and resource allocation, we help health systems increase patient capacity and improve clinical outcomes while driving down overall Cost Per Patient Encounter.

III

Banking, Financial Services, & Insurance

We transform legacy processing models into agile, low-latency workflows—directly lowering your Efficiency Ratio and Cost-to-Serve. By accelerating Straight-Through Processing (STP) rates and claim settlement cycles, we mitigate operational risk and optimize liquidity while maintaining strict BSA/AML compliance.

IV

Private Equity

Portfolio Operations

We partner with operating partners and deal teams to execute 100-day value creation plans. By accelerating margin expansion, driving Working Capital optimization, and building scalable middle-office infrastructure, we compress operational cycle times to maximize exit multiples and gross IRR.

V

High-Growth & Emerging Enterprises

Founder-Led & Small Business

We empower owner-operators and emerging businesses with enterprise-grade operational discipline. By streamlining core workflows, implementing lean technology stacks, and eliminating process friction, we improve Operating Margin, accelerate cash conversion cycles, and build scalable infrastructure—allowing founders to transition from working in the business to driving strategic growth.

VI

Microfinance & Philanthropic Operations

We partner with microfinance institutions and mission-driven funders to pair growth capital with elite operational advisory. By acting as hands-on business consultants to borrowers, we streamline their workflows, introduce accessible technology, and build scalable growth roadmaps—ensuring deployed capital turns emerging small enterprises into efficient, high-velocity engines that sustainably lift communities out of poverty.

VII

Government & Public Sector

Federal, State, & Municipal

We help agencies and public institutions modernize legacy processes, compress permitting and case-processing cycles, and raise the standard of service to constituents. By bringing Lean Six Sigma discipline to procurement, grants administration, and back-office operations, we strengthen accountability and transparency while ensuring every public dollar delivers its full measure of value.

Capability Index

What we are retained to do.

Engagements are scoped to the capability the problem demands, not a standard program. Most clients begin with a diagnostic.

01

Operational Diagnostic

A four-to-six week, fixed-scope assessment that quantifies cost of poor quality, maps constraint throughput and sizes the recoverable margin before any program is committed.

  • Baseline KPI and COPQ model
  • Constraint and value stream maps
  • Sized, sequenced opportunity register
02

Value Stream Redesign

Re-engineering of order-to-cash, procure-to-pay, plan-to-produce and service delivery flows, targeting queue time, rework and approval latency.

  • Current- and future-state maps
  • Standard work and SOP library
  • Throughput and cycle-time scorecard
03

Quality & Statistical Control

Design of measurement systems, control charts and response plans so variation is detected at the process, not discovered at the customer.

  • Measurement system analysis
  • SPC deployment and control plans
  • Defect taxonomy and escalation paths
04

Portfolio Value Creation

Operating partner support across the hold period: 100-day plans, carve-out stabilization and a repeatable improvement playbook deployed across portfolio companies.

  • 100-day operating plan
  • Cross-portfolio benchmark
  • Exit-ready KPI evidence pack
05

Cost Architecture

Activity-based cost modelling and zero-based review of indirect spend and SG&A, linking every dollar to the capability it funds.

  • Activity-based cost model
  • Indirect spend baseline
  • Reinvestment and savings roadmap
06

Capability Transfer

Belt certification, leader standard work and a governance cadence that lets your teams sustain and extend results after we step back.

  • Green and Black Belt curriculum
  • Tiered performance meetings
  • Sustainment audit at 90 days

Methodology

DMAIC, run as a gated investment process.

No phase begins until the previous gate is passed with evidence. Executives see exactly what has been proven, and what has not, at every checkpoint.

  1. D

    Weeks 1–2

    Define

    Fix the problem statement, the financial stake and the boundary of the process.

    • Executive charter and SIPOC
    • Voice of customer and CTQ tree
    • Financial baseline agreed with finance

    Gate ▸ Signed charter with quantified target

  2. M

    Weeks 2–4

    Measure

    Establish a trusted baseline for performance and variation.

    • Measurement system analysis
    • Data collection plan
    • Baseline capability and DPMO

    Gate ▸ Validated baseline and sigma level

  3. A

    Weeks 4–6

    Analyze

    Prove root cause statistically, not anecdotally.

    • Hypothesis testing and regression
    • Constraint and queue analysis
    • Pareto of cost of poor quality

    Gate ▸ Verified root causes ranked by value

  4. I

    Weeks 6–12

    Improve

    Design, pilot and scale the countermeasures.

    • Future-state process design
    • Controlled pilots and DOE
    • Standard work deployment

    Gate ▸ Pilot results meet target with significance

  5. C

    Weeks 12+

    Control

    Lock the gains into the daily operating rhythm.

    • Control plans and SPC
    • Tiered governance cadence
    • Savings verified against the baseline

    Gate ▸ Handover to process owners; 90-day audit

Engagement Models

Structured to the decision in front of you.

4–6 weeks · fixed scope

Diagnostic Audit

Quantify the opportunity before committing capital to a program.

  • COPQ and capacity model
  • Opportunity register
  • Board-ready findings
Discuss this engagement

3–9 months · milestone based

Transformation Program

Full DMAIC delivery against a signed financial target.

  • Embedded delivery team
  • Weekly executive readout
  • Verified savings and cycle-time report
Discuss this engagement

Quarterly · ongoing

Advisory Retainer

Senior counsel to operating leaders and portfolio operating partners.

  • Principal access
  • Quarterly performance review
  • Portfolio benchmarking
Discuss this engagement

FAQ

Before you engage.

Engage

Quantify the opportunity before you commit to a program.

A 45-minute advisory session with a principal. We will review your operating metrics, pressure-test the thesis and outline what a diagnostic would measure.